BS 8878:2010

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Web accessibility. Code of practice

Published By	Publication Date	Number of Pages
BSI	2010	90

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Categories: 35.240.30 - IT applications in information, documentation and publishing, BSI

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Description

This British Standard gives recommendations for building and maintaining web products that are accessible to, usable by and satisfying for disabled and older people.

It gives recommendations for:

how organizations should ensure accessibility is considered in their web strategy by creating an organizational web accessibility policy (see 4.2 and 4.3). Organizations should also assign a role to be responsible for ensuring that all web products and services produced or procured are in accordance with this policy;
how to embed the consideration of accessibility decisions through the entire process of producing web products, and document and justify these choices in the product’s accessibility policy (see 4.4 and 4.5);
how to consider the impact of the purpose of the product, its target audience and their needs, the product’s choice of platform and technology, and whether to adopt an inclusive design approach or one which also includes an element of user-personalization;
how to best use existing web accessibility guidelines (or accessible web production tools) in the process of producing accessible web products;
how to ensure that web products being procured rather than created are selected or specified in such a way as to assure their accessibility; and
how to assure web accessibility throughout a web product’s lifecycle, by considered use of various research and testing methodologies (including the involvement of disabled people) at key points in the production process; and
how to communicate the web product’s accessibility decisions to its users at launch, through creating and publishing its accessibility statement (see 4.4 and 4.6).

BS 8878 is applicable to all types of organization. These include: public and private companies, non-profit organizations, government departments, local councils, public sector organizations and academic institutions.

The audience for this document includes:

whoever is ultimately responsible for the policies covering web product creation within an organization and governance against those policies (e.g. Chief Executive Officers, Managing Directors, Headteachers, Information and Communication Technologies (ICT) managers);
people responsible for promoting and supporting equality and inclusion initiatives within an organization (e.g. Human Resource (HR) managers or those responsible for Corporate Social Responsibility);
procurement managers (e.g. those responsible for procuring web products or the tools to create them such as content production systems or virtual learning environments);
web production teams (e.g. product owners, project managers, technical architects and web developers, designers, usability and accessibility engineers, test engineers);
people with responsibility for creating or shaping online content (e.g. website editors, marketing managers, web content authors);
people who create web production, testing or validation tools; and
people who write and deliver training courses in web production, design or coding.

Other audiences that might also be interested in this British Standard include:

assistive technology creators, vendors and trainers who need insights into how their technologies impact on the production of accessible web products; and
those disabled and older people whose web accessibility needs the Standard aims to support and present.

PDF Catalog

PDF Pages	PDF Title
1	Web accessibility – Code of practice
2	Publishing and copyright information
3	Contents
4	Summary of pages
5	Foreword Publishing information Relationship with other publications Information about this document Use of this document Presentational conventions Contractual and legal considerations
7	Introduction
8	1 Scope
9	2 Normative references 3 Terms, definitions and abbreviations 4 Embedding web accessibility within an
10	4.1 Claims of conformity with BS 8878 4.2 Setting web accessibility responsibi
11	4.3 Definition of an organizational web 4.4 Creating accessibility policies and
12	4.5 Definition of a web product’s access
13	4.6 Definition of a web product’s access
14	5 How to make justifiable decisions on a
15	6 The process for creating accessible we 6.1 Step 1: define the purpose of the we
16	6.2 Step 2: define the target audiences 6.3 Step 3: analyse the needs of the tar
17	6.4 Step 4: note any platform or technol 6.5 Step 5: define the relationship the
18	6.6 Step 6: define the user goals and ta 6.7 Step 7: consider the degree of user-
19	6.8 Step 8: consider inclusive design an
20	6.9 Step 9: choose the delivery platform
22	6.10 Step 10: choose the target browsers
23	6.11 Step 11: choose whether to create o 6.12 Step 12: define the web technologie
24	6.13 Step 13: use web guidelines to dire
25	6.14 Step 14: assure the web product’s a
26	6.15 Step 15: communicate the web produc 6.16 Step 16: plan to assure accessibili
27	7 Using web accessibility guidelines to 7.1 Inclusive design guidelines 7.1.1.1 Web Content Accessibility Guidel
28	7.1.1.2 Authoring Tool Accessibility Gui 7.1.1.3 User Agent Accessibility Guideli
30	7.2 Personalization guidelines: for indi 7.3 Accessibility guidelines for web pro
31	7.3.2 Accessibility guidelines for web p 7.4 Guidelines for accessible web design
32	8 Assuring accessibility throughout a we 8.1 Summary of approach
33	8.2 Gathering requirements from disabled 8.3 Creating an accessibility test plan
34	8.4 Accessibility testing methods
37	8.5 Post-launch programme of accessibili
39	Annex A normative) Normative references( Standards publications Standards publications Other publications Annex B Terms, definitions and abbreviat B.1 Terms and definitions
41	B.2 Abbreviations
42	Annex C (informative) Disability and the law
43	C.1 The relevant law in the UK C.2 What the legislation says
45	C.3 The law’s application to web product
47	C.4 The law’s application to intranets C.5 The law’s application to software
48	C.6 Who owes duties under the law?
49	C.6.2 Other services C.6.2 Other services C.7 To whom the duty is owed C.8 Claims of compliance with the law
50	C.9 When to make adjustments to web prod
51	C.10 Providing access technologies on we C.11 Responsibility for user-generated c
52	Annex D (informative) Business case for making web products ac
53	Annex E (informative) Examples of a web accessibility policy E.1 Example organizational web accessibi
54	E.2 Example web product accessibility po
57	E.3 Example web product accessibility st E.3 Example web product accessibility st
58	Annex F (informative) Allocation of responsibilities F.1 Web production teams
59	F.2 Governance F.3 Internal communications F.4 External marketing and communication F.5 Training F.6 Procurement
60	F.7 HR Annex G (informative) The accessibility challenges of differen G.1 Social networking sites and other si G.2 Video-based sites
61	G.3 Software as a Service/Cloud Computin G.4 Online games and three-dimensional (
62	G.5 Learning platforms
63	Annex H (informative) How disabled and older people experience H.1 Introduction H.1.2 Disabled or older people can have
64	H.1.3 Disabled or older people may not b H.1.4 How to promote understanding to pr H.2 Disabled people: needs and technolog H.2.1 Blind and partially sighted people
70	H.3 Older people: needs and technologies
71	Annex I (informative) Examples of web product purposes, audien I.1 Two example websites: showing purpos I.2 Discussion of degrees of user-experi
72	I.3 Common degrees of user-experience fo
73	I.4 Common degrees of user-experience fo Annex J (informative) Measuring user success J.1 Key performance indicators
74	J.2 Criteria for measuring success Annex K (informative) The user-personalized approach to access K.1 General
75	Figure K.1 Architecture for user-persona K.2 IMS AccessForAll 3.0
76	K.3 Implementations of AccessForAll 3.0 Annex L(informative) Procurement of authoring tools, softwa L.1 Context
77	L.2 Software selection
78	L.2.2 Incorporating or linking to third
79	L.3 Design and development services L.4 Testing/auditing services L.5 General considerations
80	Annex M (informative) A guide to dealing with correspondence a M.1 General M.2 How to extract relevant information
81	M.3 How to respond to comments or compla
82	Annex N (informative) Suggested user profiles N.1 Vision impairment N.2 Mobility N.3 Cognitive and learning disabilities N.4 Deaf and hard of hearing
83	N.5 Users who have more than one need N.6 Older users Annex O (informative) A guide to user testing with disabled an O.1 Why is user testing with disabled an O.2 Advice on sample size
84	O.3 Advice on disabled and older user re O.4 Advice on choosing the evaluator for O.5 Advice on ensuring reliability of th O.6 Advice on ethical issues
85	Bibliography Standards publications Other publications
86	Useful web sites Further information
87	Further sources of independent informat

Additional information

Status	Confirmed
Pages	90
Publication Date	2010-11-30
ISBN	978 0 580 62654 8
Standard Number	BS 8878:2010
Title	Web accessibility. Code of practice
Descriptors	Handicapped people, Old people, Design, Internet, Computer terminals, Commissioning, Disabled people, Management, World Wide Web, Information, Aids for the disabled, Data processing, Ergonomics, Accessibility
Publisher	BSI
Committee	ICT/2
ICS Codes	35.240.30 - IT applications in information, documentation and publishing

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BS 8878:2010

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