HB 35:1992

$20.15

Stepping Stones – A practical, criteria-based approach to Total Quality Management

Published By	Publication Date	Number of Pages
AS	1992-08-10	45

Guaranteed Safe Checkout

Category: AS

If you have any questions, feel free to reach out to our online customer service team by clicking on the bottom right corner. We’re here to assist you 24/7.
Email:[email protected]

Description

This Handbook presents a logical, eight-step program for introducing Total Quality Management (TQM), and suggests a range of attribute-based criteria by which organizations can objectively measure the progress and effectiveness of their TQM implementation. Whilst valuable for any organization contemplating a TQM system, it specifically addresses the challenges faced by those organizations currently operating an established quality assurance system based on the AS 3900.1/NZS 9000.1/ISO 9000 Standards.

Additional information