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SA/SNZ TR ISO/IEC 20000.5:2014

$57.20

Information technology – Service management-Exemplar implementation plan for ISO/IEC 20000-1

Published By Publication Date Number of Pages
AS 2014-08-22 53
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Adopts ISO/IEC 20000-5:2013, which provides an approach to implement an SMS that can fulfil the requirements of AS ISO/IEC 20000.1. It includes a generic, three-phased plan to manage implementation activities

SA/SNZ TR ISO/IEC 20000.5:2014
$57.20