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BS EN 14012:2003

BS EN 14012:2003

$167.15

Postal services. Quality of service. Measurement of complaints and redress procedures

Published By Publication Date Number of Pages
BSI 2003 36
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Status

Withdrawn
Title

Postal services. Quality of service. Measurement of complaints and redress procedures
Publisher

BSI
Committee

SVS/4
Pages

36
Publication Date

2003-04-03
Withdrawn Date

2010-01-31
Replaced By

BS EN 14012:2008
ISBN

0 580 41487 6
Standard Number

BS EN 14012:2003
Identical National Standard Of

EN 14012:2003
Descriptors

Quality auditing, Management techniques, Quality control, Consumer-supplier relations, Postal services
ICS Codes 03.240 - Postal services

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BS EN 14012:2003
$167.15