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BS EN 9110:2015

BS EN 9110:2015

$167.15

Quality Management Systems. Requirements for Aviation Maintenance Organizations

Published By Publication Date Number of Pages
BSI 2015 40
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This standard includes ISO 9001:2008 1) quality management system requirements and specifies additional aviation maintenance industry requirements, definitions and notes as shown in bold, italic text.

NOTE 1 Baseline aviation maintenance requirements originate from IAQG developed 9100:2009 standard; modifications were made, as required, to address maintenance industry specific requirements.

It is emphasized that the requirements specified in this standard are complementary (not alternative) to contractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence.

This International Standard specifies requirements for a quality management system where an organization:

  1. needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and

  2. aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

NOTE 2 In this International Standard, the term “product” only applies to:

  1. product intended for, or required by, a customer,

  2. any intended output resulting from the product realization processes.

NOTE 3 Statutory and regulatory requirements can be expressed as legal requirements.

PDF Catalog

PDF Pages PDF Title
4 RATIONALE
FOREWORD
5 Contents Page
7 Foreword
8 Introduction
0.1 General
0.2 Process approach
10 Quality management systems ā€” Requirements
1 Scope
1.1 General
1.2 Application
11 2 Normative references
3 Terms and definitions
13 4 Quality management system
4.1 General requirements
14 4.2 Documentation requirements
4.2.1 General
4.2.2 Quality manual
15 4.2.3 Control of documents
4.2.4 Control of records
16 5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
17 5.4.2 Quality management system planning
5.5 Responsibility, authority and communication
5.5.1 Responsibility and authority
5.5.2 Management representative
18 5.5.3 Internal communication
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
5.7 Safety policy
19 6 Resource management
6.1 Provision of resources
6.2 Human resources
6.2.1 General
6.2.2 Competence, training and awareness
20 6.3 Infrastructure
6.4 Work environment
7 Product realization
7.1 Planning of product realization
22 7.2 Customer-related processes
7.2.1 Determination of requirements related to the product
7.2.2 Review of requirements related to the product
23 7.2.3 Customer communication
7.3 Design and development
7.3.1 Design and development planning
7.3.2 Design and development inputs
24 7.3.3 Design and development outputs
7.3.4 Design and development review
7.3.5 Design and development verification
25 7.3.6 Design and development validation
7.3.7 Control of design and development changes
7.4 Purchasing
7.4.1 Purchasing process
26 7.4.2 Purchasing information
27 7.4.3 Verification of purchased product
7.5 Production and service provision
7.5.1 Control of production and service provision
29 7.5.2 Validation of processes for production and service provision
30 7.5.3 Identification and traceability
7.5.4 Customer property
31 7.5.5 Preservation of product
7.6 Control of monitoring and measuring equipment
32 8 Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement
8.2.1 Customer satisfaction
33 8.2.2 Internal audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
34 8.3 Control of nonconforming product
35 8.4 Analysis of data
36 8.5 Improvement
8.5.1 Continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
37 9 Notes
38 Bibliography

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BS EN 9110:2015
$167.15