BS ISO 10010:2022

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Quality management. Guidance to understand, evaluate and improve organizational quality culture

Published By	Publication Date	Number of Pages
BSI	2022	26

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Categories: 03.120.10 - Quality management and quality assurance, BSI

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Description

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PDF Pages	PDF Title
2	National foreword
6	Foreword
7	Introduction
9	1 Scope 2 Normative references 3 Terms and definitions
10	4 Context of the organization 4.1 Relationship between quality culture and organizational culture
11	4.2 Understand the context of the organization 4.2.1 External and internal issues
13	4.2.2 Understanding the needs and expectations of interested parties
14	5 Determine desired quality culture 5.1 General 5.2 Leadership roles and responsibilities
15	6 Determine current quality culture 6.1 General 6.2 Decide what will be measured and how
16	6.3 Monitoring and measuring current quality culture 6.4 Analyse and evaluate the current quality culture 6.4.1 General 6.4.2 Analyse current quality culture
17	6.4.3 Evaluate current quality culture 7 Determine and implement actions to achieve desired quality culture 7.1 General
18	7.2 Determine quality culture strategy 7.2.1 Aspects of quality culture 7.2.2 Establish quality culture strategy
19	7.2.3 Analyse need for quality culture in terms of quality strategy 8 Embed desired quality culture 8.1 General 8.2 Enable continual improvement of quality culture
20	9 Sustain desired quality culture 9.1 General 9.2 People engagement 9.2.1 Quality culture champions 9.2.2 Awareness and training
21	9.3 Communication 9.4 Management of change
22	9.5 Continual evaluation and benchmarking
23	Annex A (informative) Evaluation examples
25	Bibliography

Additional information

Status	Definitive
Pages	26
Publication Date	2022-09-07
ISBN	978 0 539 06097 3
Standard Number	BS ISO 10010:2022
Title	Quality management. Guidance to understand, evaluate and improve organizational quality culture
Identical National Standard Of	ISO 10010
Descriptors	Management, Quality assurance systems, Quality audits, Quality conformance inspection, Quality management, Total quality management, Quality assurance
Publisher	BSI
Committee	QS/1/3
ICS Codes	03.120.10 - Quality management and quality assurance

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BS ISO 10010:2022

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