BS ISO 16439:2014
$215.11
Information and documentation. Methods and procedures for assessing the impact of libraries
Published By | Publication Date | Number of Pages |
BSI | 2014 | 94 |
This International Standard defines terms for impact assessment of libraries and specifies methods for such assessment
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for the purpose of strategic planning and internal quality management of libraries;
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to facilitate comparison of library impact over time and between libraries of similar type and mission;
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to promote the libraries’ role and value for learning and research, education and culture, social and economic life;
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to support political decisions on levels of service and strategic goals for libraries.
This International Standard considers the impact of libraries on individuals, institutions and society. It is applicable to all types of libraries in all countries. However, not all methods described in this International Standard apply to all libraries. Limitations on the applicability of individual methods are specified in the descriptions.
PDF Catalog
PDF Pages | PDF Title |
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7 | Foreword |
8 | Introduction |
9 | Section sec_1 Section sec_2 Section sec_3 Section sec_3.1 Section sec_3.2 Section sec_3.3 1 Scope 2 Normative references 3 Terms and definitions |
10 | Section sec_3.4 Section sec_3.5 Section sec_3.6 Section sec_3.7 Section sec_3.8 Section sec_3.9 Section sec_3.10 Section sec_3.11 Section sec_3.12 Section sec_3.13 |
11 | Section sec_3.14 Section sec_3.15 Section sec_3.16 Section sec_3.17 Section sec_3.18 Section sec_3.19 |
12 | Section sec_3.20 Section sec_3.21 Section sec_3.22 Section sec_3.23 Section sec_3.24 Section sec_3.25 Section sec_3.26 |
13 | Section sec_3.27 Section sec_3.28 Section sec_3.29 Section sec_3.30 Section sec_3.31 |
14 | Section sec_3.32 Section sec_3.33 Section sec_3.34 Section sec_3.35 Section sec_3.36 |
15 | Section sec_3.37 Section sec_3.38 Section sec_3.39 Section sec_3.40 Section sec_3.41 Section sec_3.42 Section sec_3.43 Section sec_3.44 |
16 | Section sec_3.45 Section sec_3.46 Section sec_3.47 Section sec_3.48 Section sec_3.49 Section sec_3.50 Section sec_3.51 Section sec_3.52 |
17 | Section sec_3.53 Section sec_3.54 Section sec_3.55 Section sec_3.56 Section sec_3.57 Section sec_3.58 |
18 | Section sec_3.59 Section sec_3.60 Section sec_3.61 Section sec_3.62 Section sec_3.63 Section sec_3.64 Section sec_3.65 |
19 | Section sec_3.66 Section sec_3.67 Section sec_3.68 Section sec_3.69 Section sec_3.70 Section sec_3.71 |
20 | Section sec_3.72 Section sec_3.73 Section sec_3.74 Section sec_3.75 Section sec_3.76 Section sec_3.77 |
21 | Section sec_4 Section sec_4.1 Section sec_4.2 Section sec_4.3 4 Definition and description of library impact 4.1 General 4.2 Definition of library impact 4.3 Aspects of library impact |
22 | Section sec_4.4 Section sec_4.4.1 Section sec_4.4.2 Section sec_4.4.2.1 4.4 Effects of library impact |
23 | Section sec_4.4.2.2 Section sec_4.4.2.3 Section sec_4.4.2.4 |
24 | Section sec_4.4.3 Section sec_4.4.4 |
25 | Section sec_4.4.5 Section sec_4.5 4.5 Impact planning |
26 | Section sec_4.6 Section sec_4.6.1 Section sec_4.6.2 Section sec_4.6.2.1 4.6 Challenges in assessing impact |
27 | Section sec_4.6.2.2 Section sec_4.6.2.3 Section sec_4.6.2.4 Section sec_4.6.2.5 Section sec_4.6.3 Section sec_4.7 4.7 Implementation of impact assessment projects |
28 | Section sec_4.8 Section sec_4.8.1 Section sec_4.8.2 Section sec_4.8.3 Section sec_4.8.4 4.8 Use of impact assessment results |
29 | Section sec_5 Section sec_5.1 Section sec_5.2 Section sec_5.3 Section sec_5.3.1 Section sec_5.3.2 5 Methods for assessing library impact 5.1 General 5.2 Inferred evidence 5.3 Solicited evidence |
30 | Section sec_5.4 Section sec_5.4.1 Section sec_5.4.2 Section sec_5.5 5.4 Observed evidence 5.5 Combined methods |
31 | Section sec_5.6 Section sec_5.6.1 Section sec_5.6.2 Section sec_5.6.2.1 Section sec_5.6.2.2 Section sec_5.6.2.3 5.6 Quantitative and qualitative data |
32 | Section sec_5.6.3 Section sec_6 Section sec_6.1 Section sec_6.2 Section sec_6.2.1 Section sec_6.2.2 Section sec_6.2.2.1 Section sec_6.2.2.2 6 Inferred evidence 6.1 General 6.2 Statistics |
33 | Section sec_6.2.2.3 Section sec_6.3 Section sec_6.3.1 Section sec_6.3.2 Section sec_6.3.2.1 Section sec_6.3.2.2 6.3 Library performance indicators |
34 | Section sec_6.3.2.3 |
35 | Section sec_6.3.2.4 Section sec_6.4 Section sec_6.4.1 Section sec_6.4.2 6.4 Data from user satisfaction surveys |
36 | Section sec_6.4.3 Section sec_7 Section sec_7.1 Section sec_7.2 Section sec_7.2.1 7 Solicited evidence 7.1 General 7.2 Impact surveys |
37 | Section sec_7.2.2 Section sec_7.2.2.1 Section sec_7.2.2.2 |
38 | Section sec_7.2.2.3 Section sec_7.2.2.4 Section sec_7.2.3 |
39 | Section sec_7.2.4 Section sec_7.2.4.1 Section sec_7.2.4.1.1 Section sec_7.2.4.1.2 Section sec_7.2.4.1.3 Section sec_7.2.4.1.4 |
40 | Section sec_7.2.4.2 Section sec_7.2.4.2.1 Section sec_7.2.4.2.2 Section sec_7.2.4.2.3 |
41 | Section sec_7.2.4.2.4 Section sec_7.2.4.3 Section sec_7.2.4.3.1 |
42 | Section sec_7.2.4.3.2 Section sec_7.2.4.3.3 |
43 | Section sec_7.2.4.3.4 Section sec_7.2.5 Section sec_7.2.5.1 Section sec_7.2.5.2 |
44 | Section sec_7.2.5.3 Section sec_7.2.5.4 |
45 | Section sec_7.2.5.5 Section sec_7.3 Section sec_7.3.1 7.3 Interviews and focus groups |
46 | Section sec_7.3.2 Section sec_7.3.2.1 Section sec_7.3.2.2 Section sec_7.3.2.3 |
47 | Section sec_7.3.2.4 Section sec_7.3.2.5 |
48 | Section sec_7.3.3 Section sec_7.3.3.1 Section sec_7.3.3.2 |
49 | Section sec_7.3.3.3 Section sec_7.3.3.3.1 Section sec_7.3.3.3.2 Section sec_7.3.4 |
50 | Section sec_7.3.5 Section sec_7.3.6 Section sec_7.4 Section sec_7.4.1 7.4 Self-assessment of users |
51 | Section sec_7.4.2 |
52 | Table tab_1 Section sec_7.4.3 Section sec_7.5 Section sec_7.5.1 7.5 Collecting anecdotal evidence |
53 | Section sec_7.5.2 Section sec_7.5.3 Section sec_7.5.3.1 |
54 | Section sec_7.5.3.2 Section sec_8 Section sec_8.1 8 Observed evidence 8.1 General |
55 | Section sec_8.2 Section sec_8.2.1 Section sec_8.2.2 Section sec_8.2.3 8.2 Observation |
56 | Section sec_8.3 Section sec_8.4 8.3 Log analysis 8.4 Self-recording |
57 | Section sec_8.5 Section sec_8.6 Section sec_8.6.1 8.5 Citation analysis 8.6 Testing the impact on knowledge and skills |
58 | Section sec_8.6.2 Section sec_8.6.2.1 Section sec_8.6.2.2 Section sec_8.6.2.3 |
59 | Section sec_8.6.3 Section sec_8.6.3.1 Section sec_8.6.3.2 Section sec_8.6.3.3 Section sec_8.6.3.3.1 Section sec_8.6.3.3.2 |
60 | Section sec_8.6.3.3.3 Table tab_2 Section sec_8.6.3.4 |
61 | Section sec_8.6.4 Section sec_8.6.5 Section sec_9 Section sec_9.1 9 Combining methods for assessing library impact 9.1 Combining qualitative and quantitative data |
62 | Section sec_9.2 Section sec_9.2.1 Section sec_9.2.2 Table tab_3 9.2 Examples of combining methods to show library impact |
63 | Section sec_9.2.3 Table tab_4 Section sec_9.2.4 Section sec_9.2.4.1 |
64 | Section sec_9.2.4.2 Table tab_5 Section sec_9.2.4.3 |
65 | Section sec_9.2.4.4 Section sec_9.2.4.5 Section sec_9.3 Section sec_9.3.1 Section sec_9.3.2 Section sec_9.3.3 Section sec_10 Section sec_10.1 9.3 Advantages and disadvantages of combining methods for impact assessment 10 Assessing the economic value of libraries 10.1 General |
66 | Section sec_10.2 Section sec_10.2.1 Section sec_10.2.2 Table tab_6 10.2 Calculating the value of library benefits to users |
67 | Section sec_10.2.3 Table tab_7 Section sec_10.2.4 |
68 | Section sec_10.2.5 Section sec_10.2.5.1 Section sec_10.2.5.2 |
70 | Section sec_10.3 Section sec_10.3.1 Section sec_10.3.2 10.3 Cost-benefit analysis |
71 | Table tab_8 Section sec_10.4 Section sec_10.4.1 Section sec_10.4.2 Section sec_10.4.2.1 Section sec_10.4.2.2 Section sec_10.4.2.3 10.4 Economic impact analysis |
72 | Section sec_10.4.3 Section sec_10.4.4 |
73 | Annex sec_A Annex sec_A.1 Annex sec_A.2 Annex sec_A.2.1 Annex sec_A.2.2 Annex A (informative) Examples of impact surveys |
75 | Annex sec_A.2.3 |
76 | Annex sec_A.2.4 |
77 | Annex sec_A.2.5 Annex sec_A.2.5.1 Annex sec_A.2.5.2 Annex sec_A.2.5.3 |
78 | Annex sec_A.3 |
79 | Annex sec_B Annex sec_B.1 Annex sec_B.2 Annex sec_B.2.1 Annex B (informative) Choosing a method |
80 | Annex sec_B.2.2 Annex sec_B.2.3 |
81 | Annex sec_B.3 Annex sec_B.4 |
82 | Annex sec_B.5 |
83 | Annex sec_C Annex sec_C.1 Annex sec_C.2 Annex sec_C.2.1 Annex sec_C.2.2 Annex sec_C.2.2.1 Annex C (informative) Library impact assessment within broader institutional and organisational assessment |
84 | Annex sec_C.2.2.2 Annex sec_C.2.2.3 |
85 | Annex sec_C.2.2.4 Annex sec_C.2.2.5 Annex sec_C.2.3 Annex sec_C.2.4 |
86 | Annex sec_C.2.5 Annex sec_C.3 Annex sec_C.3.1 |
87 | Annex sec_C.3.2 |
88 | Reference ref_1 Reference ref_2 Reference ref_3 Reference ref_4 Reference ref_5 Reference ref_6 Reference ref_7 Reference ref_8 Reference ref_9 Reference ref_10 Reference ref_11 Reference ref_12 Reference ref_13 Reference ref_14 Reference ref_15 Reference ref_16 Bibliography |
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