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BSI 13/30258396 DC:2013 Edition

BSI 13/30258396 DC:2013 Edition

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BS ISO 17582. Quality management systems. Particular requirements for the application of ISO 9001:2008 for electoral organizations at all levels of government

Published By Publication Date Number of Pages
BSI 2013 44
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PDF Catalog

PDF Pages PDF Title
8 0.1 General
0.2 The electoral process
11 1 Scope
2 Normative references
3 Terms and definitions
3.1 Terms related to electoral quality management system
13 3.2 Terms related to electoral infrastructure and logistics
14 3.3 Terms related to voting
4 Application
4.1 General
15 4.2 Voter registration
16 4.3 Registration of political organizations and candidates
4.4 Electoral logistics
4.5 Vote casting
17 4.6 Vote counting and declaration of results
4.7 Electoral education
18 4.8 Oversight of campaign financing
4.9 Resolution of electoral disputes
5 Electoral quality management system
5.1 General requirements
19 5.2 Documentation requirements
5.2.1 General
20 5.2.2 Electoral quality manual
5.2.3 Control of documented information
5.2.3.1 General
5.2.3.2 Minimum documentation requirements
5.2.3.2.1 General
21 5.2.3.2.2 Minimum documentation requirements for voter registration
5.2.3.2.3 Minimum documentation requirements for registration of political organizations and candidates
5.2.3.2.4 Minimum documentation requirements for electoral logistics
5.2.3.2.5 Minimum documentation requirements for vote casting
22 5.2.3.2.6 Minimum documentation requirements for vote counting and declaration of results
5.2.3.2.7 Minimum documentation requirements for electoral education
5.2.3.2.8 Minimum documentation requirements for oversight of campaign financing
5.2.3.2.9 Minimum documentation requirements for dispute resolution
5.2.4 Control of records
5.2.4.1 General
5.2.4.2 Minimum records requirements
5.2.4.2.1 General
23 5.2.4.2.2 Minimum records requirements for voter registration
5.2.4.2.3 Minimum records requirements for registration of political organizations and candidates
24 5.2.4.2.4 Minimum records requirements for electoral logistics
25 5.2.4.2.5 Minimum records requirements for vote casting
5.2.4.2.6 Minimum records requirements for vote counting and declaration of results
5.2.4.2.7 Minimum records requirements for electoral education
5.2.4.2.8 Minimum records requirements for oversight of campaign financing
5.2.4.2.9 Minimum records requirements for dispute resolution
26 6 Management responsibility
6.1 Management commitment
6.2 Electoral-client focus
6.3 Electoral quality policy
27 6.4 Planning
6.4.1 Electoral Quality objectives
6.4.2 Electoral quality management system planning
6.5 Responsibility, authority and communication
6.5.1 Responsibility and authority
6.5.2 Management representative
6.5.3 Internal communication
28 6.6 Management review
6.6.1 General
6.6.2 Review input
6.6.3 Review output
7 Resource management
7.1 Provision of resources
29 7.2 Human resources
7.2.1 General
7.2.2 Competence, training and awareness
7.2.2.1 General
7.2.2.2 Education and training of poll workers
7.3 Infrastructure
7.3.1 General
30 7.3.2 Infrastructure for voter registration and registration of political organizations and candidates
7.3.3 Infrastructure for electoral logistics
7.3.4 Infrastructure for vote counting and declaration of results
7.4 Work environment
31 8 Design, development and delivery of the electoral service
8.1 Execution planning of electoral processes
8.2 Electoral-client-related processes
8.2.1 Determination of requirements related to the electoral service
32 8.2.2 Review of requirements related to the electoral service
8.2.3 Electoral-client communication
8.3 Design and development
8.3.1 Design and development planning
33 8.3.2 Design and development inputs
8.3.3 Design and development outputs
8.3.4 Design and development review
8.3.5 Design and development verification
34 8.3.6 Design and development validation
8.3.7 Control of design and development changes
8.4 Purchasing
8.4.1 Purchasing process
8.4.2 Purchasing information
8.4.3 Verification of purchased items or services
35 8.5 Provision of the electoral service
8.5.1 Control of electoral-service provision
8.5.2 Validation of processes for electoral-service provision
8.5.3 Identification and traceability
36 8.5.4 Electoral-client property
8.6 Control of voting equipment
9 Measurement, analysis and improvement
9.1 General
37 9.2 Monitoring and measurement
9.2.1 Electoral client satisfaction
9.2.2 Internal audit
9.2.3 Monitoring and measurement of processes
9.2.4 Monitoring and measurement of the electoral service
38 9.3 Control of nonconforming electoral materials, voting equipment and vote-casting activities
9.4 Analysis of data
39 9.5 Improvement
9.5.1 Continual improvement
9.5.2 Corrective action
9.5.3 Preventive action
40 Annex A (informative) Concept diagrams
44 Bibliography

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BSI 13/30258396 DC
$13.70