BSI DD CEN ISO/TS 29001:2011
$189.07
Petroleum, petrochemical and natural gas industries. Sector-specific quality management systems. Requirements for product and service supply organizations
| Published By | Publication Date | Number of Pages |
| BSI | 2011 | 46 |
1.1 General
ISO 9001:2008, Quality management systems — Requirements
1 Scope
1.1 General
This International Standard specifies requirements for a quality management system where an organization
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needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
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aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
NOTE 1 In this International Standard, the term “product” applies only to
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product intended for, or required by, a customer,
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any intended output resulting from the product realization process.
NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.
PDF Catalog
| PDF Pages | PDF Title |
|---|---|
| 9 | 0.1 General 0.1 General |
| 10 | 0.2 Process approach 0.2 Process approach |
| 11 | 0.3 Relationship with ISO 9004 0.3 Relationship with ISO 9004 |
| 12 | 0.4 Compatibility with other management systems 0.5 Goal of this Technical Specification 0.4 Compatibility with other management systems 0.5 Goal of this Technical Specification |
| 13 | Scope General Field of Application — Supplemental Scope General Field of Application — Supplemental |
| 14 | Application Application — Supplemental Normative references Terms and definitions Application Application — Supplemental Normative references Terms and definitions |
| 15 | Terms and definitions for the petroleum, petrochemical and n Terms and definitions for the petroleum, petrochemical and n |
| 16 | Quality management system General requirements Outsourced processes and/or services — Supplemental Quality management system General requirements Outsourced processes and/or services — Supplemental |
| 17 | Documentation requirements General Quality manual Quality manual — Supplemental Documentation requirements General Quality manual Quality manual — Supplemental |
| 18 | Control of documents Control of documents — Supplemental Control of document changes — Supplemental Control of records Control of documents Control of documents — Supplemental Control of document changes — Supplemental Control of records |
| 19 | Control of records — Supplemental Management responsibility Management commitment Customer focus Control of records — Supplemental Management responsibility Management commitment Customer focus |
| 20 | Quality policy Quality policy — Supplemental Planning Quality objectives Quality management system planning Quality policy Quality policy — Supplemental Planning Quality objectives Quality management system planning |
| 21 | Responsibility, authority and communication Responsibility and authority Management representative Internal communication Responsibility, authority and communication Responsibility and authority Management representative Internal communication |
| 22 | Management review General General — Supplemental Review input Management review General General — Supplemental Review input |
| 23 | Review output Resource management Provision of resources Human resources General Review output Resource management Provision of resources Human resources General |
| 24 | Competence, training and awareness Training — Supplemental Infrastructure Competence, training and awareness Training — Supplemental Infrastructure |
| 25 | Work environment Product realization Planning of product realization Planning of product realization — Supplemental Work environment Product realization Planning of product realization Planning of product realization — Supplemental |
| 26 | Customer-related processes Determination of requirements related to the product Review of requirements related to the product Review of requirements related to the product — Supplemental Customer-related processes Determination of requirements related to the product Review of requirements related to the product Review of requirements related to the product — Supplemental |
| 27 | Customer communication Design and development Design and development planning Design and development planning — Supplemental Design documentation — Supplemental Customer communication Design and development Design and development planning Design and development planning — Supplemental Design documentation — Supplemental |
| 28 | Design and development inputs Design and development inputs — Supplemental Design and development outputs Design and development outputs – Supplemental Design and development inputs Design and development inputs — Supplemental Design and development outputs Design and development outputs – Supplemental |
| 29 | Design and development review Design and development review — Supplemental Design and development verification Design and development review Design and development review — Supplemental Design and development verification |
| 30 | Design and development validation Control of design and development changes Control of design and development changes — Supplemental Purchasing Purchasing process Design and development validation Control of design and development changes Control of design and development changes — Supplemental Purchasing Purchasing process |
| 31 | Purchasing process — Supplemental Criteria for supplier selection, evaluation, and re-evaluati Supplier-provided processes that require validation — Supple Purchasing information Purchasing information — Supplemental Purchasing process — Supplemental Criteria for supplier selection, evaluation, and re-evaluati Supplier-provided processes that require validation — Supple Purchasing information Purchasing information — Supplemental |
| 32 | Verification of purchased product Verification of purchased product — Supplemental Production and service provision Control of production and service provision Control of production and service provision — Supplemental Process controls — Supplemental Verification of purchased product Verification of purchased product — Supplemental Production and service provision Control of production and service provision Control of production and service provision — Supplemental Process controls — Supplemental |
| 33 | Validation of processes for production and service provision Validation of processes for production and service provision Identification and traceability Identification and traceability — Supplemental Validation of processes for production and service provision Validation of processes for production and service provision Identification and traceability Identification and traceability — Supplemental |
| 34 | Identification and traceability maintenance and replacement Product status — Supplemental Customer property Customer property — Supplemental Preservation of product Preservation of product — Supplemental Periodic assessment of stock — Supplemental Identification and traceability maintenance and replacement Product status — Supplemental Customer property Customer property — Supplemental Preservation of product Preservation of product — Supplemental Periodic assessment of stock — Supplemental |
| 35 | Control of monitoring and measuring equipment Control of monitoring and measuring equipment — Supplemental Control of monitoring and measuring equipment Control of monitoring and measuring equipment — Supplemental |
| 36 | Environmental conditions — Supplemental Measurement, analysis and improvement General Environmental conditions — Supplemental Measurement, analysis and improvement General |
| 37 | Monitoring and measurement Customer satisfaction Internal audit Internal audit — Supplemental Monitoring and measurement Customer satisfaction Internal audit Internal audit — Supplemental |
| 38 | Response times — Supplemental Monitoring and measurement of processes Monitoring and measurement of product Monitoring and measurement of product — Supplemental Acceptance inspection — Supplemental Response times — Supplemental Monitoring and measurement of processes Monitoring and measurement of product Monitoring and measurement of product — Supplemental Acceptance inspection — Supplemental |
| 39 | Control of nonconforming product Release or acceptance of nonconforming product — Supplementa Field nonconformity analysis — Supplemental Control of nonconforming product Release or acceptance of nonconforming product — Supplementa Field nonconformity analysis — Supplemental |
| 40 | Customer notification — Supplemental Analysis of data Analysis of data — Supplemental Improvement Continual improvement Customer notification — Supplemental Analysis of data Analysis of data — Supplemental Improvement Continual improvement |
| 41 | Corrective action Corrective action — Supplemental Response times — Supplemental Preventive action Preventive action — Supplemental Corrective action Corrective action — Supplemental Response times — Supplemental Preventive action Preventive action — Supplemental |
