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BSI PAS 126-1:2008

BSI PAS 126-1:2008

$49.32

Furniture removal activities. Commercial moving – Service specification

Published By Publication Date Number of Pages
BSI 2008 16
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PDF Catalog

PDF Pages PDF Title
3 Contents
Introduction 1
1 Scope 1
2 Terms and definitions 2
3 The commercial moving service 3
4 Contractual documents 5
5 Principles governing the conditions of the contract 7
Bibliography 8
5 Foreword
7 Introduction
1 Scope
8 2 Terms and definitions
2.1 commercial moving service
2.2 pre-move survey
2.3 quotation
2.4 commercial moving contract
2.5 job sheet (instructions and work completion declarations)
2.6 packing
2.7 handling
2.8 delivery sheet
2.9 delivery
2.10 loss or damage insurance
9 3 The commercial moving service
3.1 Initial contact and preliminary information
a) the scope of the service provider’s service;
b) the importance of gathering adequate, accurate information to enable the quotation to be prepared;
c) the consequences (including additional costs) of:
2) any significant subsequent change to any of the information being provided by the customer.
3.2 Professionalism of the personnel
10 3.3 Transport
3.4 Packing materials
3.5 Additional, optional services
a) pre-move survey;
b) loss or damage insurance;
c) installation;
d) reinforced floor protection;
e) preparation of electrical equipment, computers and other electronic equipment for transportation, possibly requiring electrical disconnection and reinstallation by suitably trained and qualified personnel;
f) removal of fixtures and fittings;
g) packing of non fragile objects;
h) packing and unpacking of sequential material, e.g. files, books;
i) dismantling of knock down or unit furniture;
j) supply of packing materials in advance;
k) additional handling operations within the premises;
l) special packing and handling of high value objects;
m) special handling of large and/or heavy objects;
n) preparation of an itemized packing list;
o) “export” type packing;
p) clearance and disposal services;
q) cleaning of the premises on departure and/or on arrival;
r) supply of labels for identification and location of items;
s) storage of items and associated handling, retrieval and re-delivery services;
t) supply of crates for the stowing, carriage and delivery of small items.
11 1) initial contact, pre-move survey and preparation of the quotation, giving details of services, prices and times required for …
2) carrying out phase which includes the signing of the job sheet by the customer, packing, handling, transportation and deliver…
3) after sales service to ensure that the customer’s reasonable expectations for amicable settlement of any dispute can be met. This may include the involvement of any professional organization of which the service provider or customer may be a member.
4 Contractual documents
4.1 General
a) quotation (see 4.2);
b) job sheet (see 4.3).
4.2 Quotation
a) the date of drawing up the quotation;
b) the contact details of the service provider;
c) the customer’s name and address;
d) the contact details for the customer’s representative(s);
e) if known, the planned carrying out period or dates;
f) the collection and delivery addresses;
g) the detail of the services to be provided including any special or optional services that the customer may choose to select (see commentary on 3.5);
h) responses to any tender documents or customer’s specification;
i) the procedures by which the customer may make specific observations;
j) the procedures for making complaints and/or claims;
k) the terms of insurance and/or the liability of the contract;
l) the cost of the services offered;
m) the terms of payment;
12 n) the terms and conditions of the contract;
o) whether the customer or the service provider is responsible for arrangement and payment of ancillary services, such as parking fees;
p) any special measures to be taken with regard to health and safety.
4.3 Job sheet
a) the name, address and contact details of the service provider;
b) the customer’s name and address;
c) the place(s) of collection and place(s) of delivery;
d) the contact details of the customer representative(s) at the place of collection and the place of delivery;
e) risk assessment information;
f) the availability and details of access and parking arrangements, lifts and loading/unloading docks at the places of collection and delivery;
g) the identification mark(s) of the vehicle(s) or container(s) being used;
h) any specific security arrangements;
i) description of the property to be moved;
j) the time schedule for the collection and delivery operations;
k) the procedures for making complaints and/or claims;
l) delivery sheet;
m) work completion declaration for signing.
a) the customer or the customer’s representative upon completion of each phase or shift;
b) the operational personnel, or, where the occasion arises, a third party entrusted with carrying out the commercial moving operations.
a) The receipt given by the customer provides proof of the completion of the phase or shift.
b) It allows the customer to record any exceptions or reservations upon delivery and to notify the existence of any loss or dama…
c) It includes information required for making a claim or for lodging a complaint.
13 5 Principles governing the conditions of the contract
5.1 General
5.2 Subcontracting
5.3 Liability
5.4 Claims and compensation for loss or damage
14 Bibliography

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BSI PAS 126-1:2008
$49.32