Revision Standard – Superseded. The purpose and content of all identified systems and software life cycle and service management information items (documentation) are specified in this document. The information item contents are defined according to generic document types (description, plan, policy, procedure, report, request, and specification) and the specific purpose of the document. This document provides a mapping of ISO/IEC/IEEE 15288:2015, ISO/IEC 12207:2008 (IEEE Std 12207‐2008), ISO/IEC 20000‐1:2011 (IEEE Std 20000‐1:2013), and ISO/IEC 20000‐2 (IEEE Std 20000‐2:2013) clauses with a set of information items. This document identifies records and information items based on analysis of references in ISO/IEC/IEEE 15288:2015, ISO/IEC 12207:2008 (IEEE Std 12207‐2008), ISO/IEC 20000‐1:2011 (IEEE Std 20000‐1:2013) and ISO/IEC 20000‐2:2012 (IEEE 20000‐2:2013), which in some cases provide partial or complete outlines for the content of specific documents. Information items may be combined or subdivided as needed for project or organizational purposes.

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PDF Pages	PDF Title
6	Foreword
7	Introduction
9	1 Scope
11	2 Normative references 3 Terms, definitions, and abbreviated terms 3.1 Terms and definitions
14	3.2 Abbreviated terms 4 Applicability 4.1 Purpose 4.2 Intended users of this document
15	4.3 Applicability to work efforts 4.4 Applicability to information item audiences 5 Conformance 5.1 Definition of conformance
16	5.2 Conformance situations
17	5.3 Type of conformance 6 Life-cycle data and information items 6.1 Life-cycle data characteristics 6.2 Records compared to information items (documents)
18	6.3 Management of life-cycle data (records) 6.4 Management of information items (documents) 6.4.1 Developing the documentation plan
19	6.4.2 Managing and controlling information items 7 Generic types of information items 7.1 General 7.2 Description – generic content
20	7.3 Plan – generic content
22	7.4 Policy – generic content
23	7.5 Procedure – generic content
24	7.6 Report – generic content
26	7.7 Request – generic content 7.8 Specification – generic content
27	8 Mapping of information items to the life cycle and service management processes
28	8.1 Mapping of information items to the system life cycle
33	8.2 Mapping of information items to the software life cycle
40	8.3 Mapping of information items to the service management processes
45	9 Records 9.1 Record – generic content
46	9.2 Specific record contents
49	10 Specific information item (document) contents 10.1 General 10.2 Acceptance plan 10.3 Acceptance report
50	10.4 Acquisition plan 10.5 Asset management plan 10.6 Audit acknowledgement report
51	10.7 Audit plan 10.8 Audit procedure 10.9 Audit report 10.10 Capacity plan
52	10.11 Capacity management procedure 10.12 Change request 10.13 Communication procedure 10.14 Complaint procedure
53	10.15 Concept of operations 10.16 Configuration management plan and policy
54	10.17 Configuration management procedure
55	10.18 Configuration status report 10.19 Contract
56	10.20 Customer satisfaction survey 10.21 Database design description
57	10.22 Development plan 10.23 Disposal plan
58	10.24 Documentation plan 10.25 Documentation procedure 10.26 Domain engineering plan 10.27 Evaluation report
59	10.28 Implementation procedure 10.29 Improvement plan 10.30 Improvement procedure
60	10.31 Incident management procedure 10.32 Incident report
61	10.33 Information management plan 10.34 Information management procedure 10.35 Information security plan
62	10.36 Information security policy 10.37 Information security procedure
63	10.38 Installation plan 10.39 Installation report 10.40 Integration and test report 10.41 Integration plan
64	10.42 Interface description 10.43 Life-cycle policy and procedure 10.44 Maintenance plan
65	10.45 Maintenance procedure 10.46 Measurement plan 10.47 Measurement procedure 10.48 Monitoring and control report
66	10.49 Operational test procedure 10.50 Problem management procedure 10.51 Problem report
67	10.52 Process assessment procedure 10.53 Process improvement report 10.54 Product need assessment
68	10.55 Progress report 10.56 Project management plan
69	10.57 Proposal 10.58 Qualification test procedure
70	10.59 Qualification test report 10.60 Quality management plan 10.61 Quality management policy and procedure
71	10.62 Release plan (and policy)
72	10.63 Request for proposal (RFP) 10.64 Resource request 10.65 Reuse plan
73	10.66 Review minutes 10.67 Risk action request 10.68 Risk management policy and plan 10.69 Service catalog 10.70 Service continuity and availability plan
74	10.71 Service level agreement (SLA)
75	10.72 Service management plan (and policy) 10.73 Service plan
76	10.74 Service report 10.75 Software architecture description
77	10.76 Software design description
78	10.77 Software requirements specification
79	10.78 Software unit description 10.79 Software unit test procedure 10.80 Software unit test report 10.81 Supplier management procedure
80	10.82 Supplier selection procedure 10.83 System architecture description
81	10.84 System element description 10.85 System requirements specification
82	10.86 Training documentation 10.87 Training plan 10.88 User documentation
83	10.89 User notification 10.90 Validation plan 10.91 Validation procedure (validation test specification) 10.92 Validation report 10.93 Verification plan
85	10.94 Verification procedure 10.95 Verification report
86	Annex A
88	Annex B
92	Bibliography

Published By	Publication Date	Number of Pages
IEEE	2017	97


PDF Format	Searchable	Printable	Preview Now

Standard Title	ISO/IEC/IEEE International Standard – Systems and software engineering — Content of life-cycle information items (documentation)
Published Code	IEEE
Publication Date	2017
Pages Count	97

IEEE ISO IEC 15289 2017

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