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IEEE ISO IEC 26511 2012

$65.00

Systems and software engineering — Requirements for managers of user documentation

Published By Publication Date Number of Pages
IEEE 2012 54
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New IEEE Standard – Active. ISO/IEC/IEEE 26511:2012 specifies procedures for managing user documentation throughout the software life cycle. It applies to people or organizations producing suites of documentation, to those undertaking a single documentation project, and to documentation produced internally, as well as to documentation contracted to outside service organizations. It provides an overview of the software documentation and information management processes, and also presents aspects of portfolio planning and content management that user documentation managers apply. It covers management activities in starting a project, including setting up procedures and specifications, establishing infrastructure, and building a team. It includes examples of roles needed on a user documentation team. It addresses measurements and estimates needed for management control, and the use of supporting processes such as change management, schedule and cost control, resource management, and quality management and process improvement. It includes requirements for key documents produced for user documentation management, including documentation plans and documentation management plans. ISO/IEC/IEEE 26511:2012 is independent of the software tools that may be used to produce or manage documentation, and applies to both printed documentation and on-screen documentation. Much of its guidance is applicable to user documentation for systems including hardware as well as software.

PDF Catalog

PDF Pages PDF Title
1 ISO/IEC/IEEE 26511:2012(E) Front Cover
3 Contents
5 Foreword
6 Introduction
7 1 Scope
8 2 Conformance
2.1 Definition of conformance
2.2 Conformance situations
9 3 Normative references
4 Terms and definitions
12 5 User documentation management within life cycle processes
5.1 User documentation management within the software life cycle
14 5.2 Portfolio management and content management
5.3 Information management strategy and policies
16 6 Planning in documentation management
6.1 Work breakdown structures for documentation management
17 6.2 Planning for user documentation
18 6.2.1 Determination of purpose and audience
19 6.2.2 Design tasks
6.2.3 Development tasks
20 6.2.4 Translation and localization tasks
6.2.5 Production tasks
6.2.6 Change management and maintenance tasks
21 7 User documentation plans
7.1 User documentation management plan compared to documentation plan
22 7.2 Contents of the documentation management plan
7.3 Contents of the documentation plan
23 8 Project activation
8.1 Authorization, procedures, and specifications
24 8.2 Infrastructure
25 8.3 Information development team
8.3.1 Definition of roles
26 8.3.2 Example roles for user documentation
8.3.2.1 Manager
27 8.3.2.2 Team leader
8.3.2.3 Information architect
8.3.2.4 Usability designer
8.3.2.5 Graphic designer
28 8.3.2.6 Information designer
8.3.2.7 Writer
8.3.2.8 Illustrator
8.3.2.9 Editor
29 8.3.2.10 Quality specialist
8.3.2.11 Indexer
8.3.2.12 Tester
8.3.2.13 Translation/localization coordinator
30 8.3.2.14 Translator
8.3.2.15 Publisher
8.3.2.16 Print Coordinator
9 User documentation management control methods
9.1 Documentation measurements
31 9.1.1 User documentation product measurements
32 9.1.2 User documentation productivity measurements
9.1.3 User documentation quality measurements
33 9.1.4 Process improvement measurements
9.2 Documentation estimating
35 10 Applying management control to documentation
10.1 Purpose and outcomes
10.2 Change management
10.3 Schedule and cost control
36 10.4 Resource management
10.4.1 Project communication
10.4.2 Managing documentation team members and suppliers
10.4.3 Managing translation services
37 10.5 Quality management
10.5.1 Managing for product quality—reviews and tests
10.5.2 Risk and problem management
38 10.5.3 Process improvement
39 Annex A (informative) Sample documentation plan
47 Annex B (normative) Information Management and Software Documentation Management Processes
51 Bibliography
53 IEEE Notice to Users
IEEE ISO IEC 26511 2012
$65.00