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IEEE/ISO/IEC 26511 2018

$52.54

ISO/IEC/IEEE International Standard – Systems and software engineering – Requirements for managers of information for users of systems, software, and services

Published By Publication Date Number of Pages
IEEE 2018 90
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Revision Standard – Active.

PDF Catalog

PDF Pages PDF Title
6 Foreword
7 Introduction
9 1 Scope
10 2 Normative references
3 Terms, definitions, and abbreviations
15 4 Conformance
16 5 Managing strategy for information development
5.1 Information-development strategy defined
5.1.1 Purpose of strategy
5.1.2 Responsibility for strategic planning
17 5.1.3 Frequency of strategic work
5.1.4 Reporting structure
5.1.5 Compliance
18 5.2 Stakeholders
19 5.3 Manager’s strategic tasks and potential actions to support them
5.3.1 General
5.3.2 Business environment and organization situation
20 5.3.3 Organizational alignment
5.3.4 Product portfolio
5.3.5 Information-development organization
21 5.3.6 Stakeholder needs
5.3.7 User needs
5.3.8 Vision
5.3.9 Executing strategy
22 5.4 Key decisions
5.4.1 General
5.4.2 Information-product delivery structure
5.4.3 Intellectual property
5.4.4 Content management system
5.4.5 Staffing
23 5.4.6 Communication
5.4.7 Information development methodology
5.4.8 Project management
5.4.9 Information management, version and change control, and archiving
24 5.4.10 Establishing a long-term content life cycle policy
5.4.11 Managing distribution
5.4.12 Security and disaster recovery
25 5.4.13 Acquisitions
5.5 Translation and localization
6 Conducting a user needs assessment
6.1 User needs assessment defined
6.2 Components of the user needs assessment
26 7 Planning an information-development project
7.1 Information-development project planning defined
7.2 Developing the information-development project plan
28 7.2.1 Identifying project goals
7.2.2 Analyzing project scope
7.2.3 Describing users of information
29 7.2.4 Describing topics to be developed
30 7.2.5 Specifying an information reuse strategy
7.2.6 Describing accessibility requirements
7.2.7 Describing translation and localization requirements
7.2.8 Describing project deliverables
31 7.2.9 Identifying project tools requirements
7.2.10 Identifying quality, review, and testing requirements
7.2.11 Determining the information-development project schedule
32 7.2.12 Estimating the time and costs required to complete the project
34 7.2.13 Analyzing risks
7.2.14 Identifying information-development project team members
35 7.3 Developing an integrated information plan
8 Managing an information-development project
8.1 Information-development project actions
8.2 Managing the project team
8.2.1 Promoting project success
8.2.2 Establishing team communications
36 8.2.3 Promoting team collaboration
8.2.4 Orienting new team members
8.2.5 Managing productivity and performance issues
37 8.2.6 Implementing quality processes
8.2.7 Managing staff changes
38 8.3 Tracking project deliverables and schedule
8.3.1 General
8.3.2 Managing project planning documents
8.3.3 New development tools
8.3.4 Managing scheduling issues
39 8.4 Managing project changes
8.4.1 Managing change control
8.4.2 Planning and preparing for changes
40 8.4.3 Assessing the impact of project changes
8.4.4 Revising project estimates
8.4.5 Recalculating the project due to changes in scope
41 8.4.6 Maintaining quality and the project vision
43 8.4.7 Instigating changes
8.4.8 Discovering quality issues
44 8.5 Communicating with the project team and management
8.5.1 General
8.5.2 Communicating with the project team
8.5.3 Communicating with stakeholders
45 8.5.4 Communicating with senior management
9 Staffing and forming teams
9.1 Staffing and forming teams defined
9.1.1 Identifying and assessing required skills
47 9.1.2 Defining roles and responsibilities
48 9.1.3 Hiring and training staff
49 9.1.4 Outsourcing staff
50 9.1.5 Evaluating staff
9.1.6 Developing staff
51 9.1.7 Succession planning
9.2 Aligning teams with the engineering life cycle
52 10 Managing technical reviews
11 Managing the translation process
11.1 Translation requirements
11.1.1 Languages
53 11.1.2 Character sets
11.1.3 Timing
11.1.4 Deliverables
54 11.2 Selecting translation and localization approaches and services provider(s)
11.3 Translation cost estimates
11.4 Translation memory management
11.5 Machine translation
55 11.6 Translation review and quality control
11.7 Terminology management
11.8 Writing for translation
56 11.9 Managing the translation and localization of the user interface
11.10 Guidelines for user interface translation and localization:
12 Managing final production and delivery
12.1 Final production and delivery defined
12.1.1 Final approvals
57 12.1.2 During production
12.1.3 At delivery
58 12.2 Before production time
13 Measuring content quality and user satisfaction
13.1 Measuring content quality and user satisfaction defined
59 13.1.1 Measuring quality defects
60 13.1.2 Measuring user satisfaction
61 13.1.3 Correcting quality defects and improving the process
13.1.4 Using user feedback to validate measurements and improve processes
62 13.2 Identifying predictive measurements for preventive action
14 Measuring productivity, efficiency, and cost
14.1 Importance of measuring cost, productivity, and efficiency
14.1.1 Operational costs
63 14.1.2 Labor costs
14.1.3 Non-labor costs
14.1.4 Translation, printing, and publishing costs
14.2 Project costs and time tracking
14.2.1 Time intervals
64 14.2.2 Time allocation
14.2.3 Typical activities for tracking time
14.2.4 Overtime
14.2.5 Monitoring project costs
65 14.2.6 Reporting project costs
14.3 Productivity measurements
66 14.4 Efficiency measurements
67 14.4.1 Content re-use
14.4.2 Content rework
14.4.3 Cycle time
68 15 Evaluating organization process maturity
15.1 Organization process maturity evaluation
69 15.2 Process Improvement
70 Annex A (informative) User and task analysis
73 Annex B (informative) Project plan example
77 Annex C (informative) Translation management
84 Bibliography
86 IEEE notices and abstract
IEEE/ISO/IEC 26511 2018
$52.54