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IEEE ISO IEC 26513 2017

$33.04

ISO/IEC/IEEE International Standard – Systems and software engineering — Requirements for testers and reviewers of information for users

Published By Publication Date Number of Pages
IEEE 2017 49
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Revision Standard – Active. This document supports the need for software users to receive consistent, complete, accurate, and usable documentation. This document was developed to assist those who review, assess, and test software user documentation as part of the software lifecycle process. It is not limited to the review and test phase of the software lifecycle, but includes activities throughout the information management and documentation management processes. This document applies to printed and electronic documentation such as user manuals, online help, instructions, user assistance, tutorials, websites, and user reference documentation. Much of its guidance is applicable to user documentation for systems as well as the software used to control machinery or hardware devices. It applies to both initial development and subsequent releases of the software and user documentation. This document is intended for use by all types of organizations, whethere or not a dedicated documentation department is present. Readers are assumed to have experience with or general knowledge of reviewing and testing processes.

PDF Catalog

PDF Pages PDF Title
7 1 Scope
8 2 Normative references
3 Terms and definitions
15 4 Conformance
4.1 Definition of conformance
4.2 Conformance situations
16 5 Review and assessment processes of user documentation within the software lifecycle
5.1 Process overview
5.2 Review and assessment activities
18 6 Documentation evaluation strategy
6.1 Requirements, objectives, and constraints
19 6.2 Documentation evaluation activities
20 6.3 Selection of an evaluation method
6.4 Documentation evaluation criteria
6.5 Documentation test process
21 6.6 Project requirements affecting documentation evaluation
6.7 Resource requirements and planning
6.7.1 General
22 6.7.2 Resources for documentation evaluation
6.7.3 Impact of evaluation on project schedules
23 7 Documentation evaluation methods and procedures
7.1 General
7.2 Documentation review
7.2.1 Planning documentation review
7.2.1.1 General
24 7.2.1.2 Objective for documentation review
7.2.1.3 Requirements for documentation review
7.2.1.4 Plan for evaluating documentation
25 7.2.2 Administering quality review
26 7.2.3 Managing the results of documentation review
7.2.4 Configuration change review
7.3 System test of documentation
27 7.3.2 Planning system test of documentation
28 7.3.3 Creating the system test plan for documentation
7.3.1.1 System test plan for documentation entry and exit criteria
29 7.3.2 System test plan for documentation approvals
7.3.3 Problem management and the system test of documentation lifecycle
7.4 Usability testing of documentation
7.4.1 General
30 7.4.2 Objectives and activities for usability testing of documentation
31 7.4.3 Measures and metrics for documentation usability testing goals
7.4.4 Planning documentation usability tests
33 7.4.5 Performing usability evaluation of documentation
7.4.5.1 General
7.4.5.2 Usability test reports of the documentation
34 7.4.6 Problem management for documentation usability tests
7.5 Accessibility testing of documentation
7.5.1 Scope of accessibility testing
35 7.5.2 Performing accessibility tests
7.6 Translation and localization review and testing
7.6.1 General
7.6.2 Planning for translation and localization review and testing
7.6.3 Performing translation and localization review and testing
37 Annex A (informative) User-centered test and review guidelines
A.1 Support for an action-oriented approach
38 A.2 Support for real tasks
39 A.3 Support for error recognition and recovery
A.4 Support for information access
40 A.5 Content for translation
41 Bibliography
IEEE ISO IEC 26513 2017
$33.04