ISO 21001:2018
$50.70
Organismes d’éducation/formation — Systèmes de management des organismes d’éducation/formation — Exigences et recommandations pour leur application
| Published By | Publication Date | Number of Pages |
| ISO | 2018-05 | 78 |
L'ISO 21001:2018 spécifie des exigences relatives à un système de management pour les organismes d'éducation/formation (SMOE) lorsqu'un tel organisme:
a) doit démontrer son aptitude à favoriser l'acquisition et le développement de compétences par le biais de l'éducation, de la formation, de l'apprentissage ou de la recherche;
b) vise à accroître la satisfaction des apprenants, des autres bénéficiaires et du personnel par l'application efficace de son SMOE, y compris les processus pour l'amélioration du système et l'assurance de la conformité aux exigences des apprenants et des autres bénéficiaires.
Toutes les exigences du présent document sont génériques et prévues pour s'appliquer à tout organisme qui utilise un programme d'études pour favoriser le développement de compétences par le biais de l'éducation, de la formation, de l'apprentissage ou de la recherche, quels que soient son type, sa taille ou les méthodes de prestation.
L'ISO 21001:2018 peut s'appliquer à des organismes d'éducation/formation au sein d'organismes de plus grande taille dont l'activité principale n'est pas l'éducation, tels que des services de formation professionnelle.
L'ISO 21001:2018 ne s'applique pas aux organismes qui produisent ou fabriquent uniquement des produits éducatifs.
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