{"id":346308,"date":"2024-10-20T00:20:32","date_gmt":"2024-10-20T00:20:32","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-116201998\/"},"modified":"2024-10-25T23:47:36","modified_gmt":"2024-10-25T23:47:36","slug":"bs-iso-116201998","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-116201998\/","title":{"rendered":"BS ISO 11620:1998"},"content":{"rendered":"

Methods for use by libraries and authorities for the identifcation of indicators, to measure efficiency and control of resources.<\/p>\n

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
1<\/td>\nBRITISH STANDARD <\/td>\n<\/tr>\n
2<\/td>\nNational foreword <\/td>\n<\/tr>\n
7<\/td>\nIntroduction
1 Scope <\/td>\n<\/tr>\n
8<\/td>\n2 Normative reference
3 Definitions
accessibility
appropriateness
availability
document
effectiveness
efficiency
evaluation <\/td>\n<\/tr>\n
9<\/td>\nfacilities
goal
indicator
library
loan
mission
objective <\/td>\n<\/tr>\n
10<\/td>\nperformance
performance indicator
population to be served
quality
recurrent expenditure
reliability
resources
target population <\/td>\n<\/tr>\n
11<\/td>\ntitle
user
validity
library collection
4 Criteria and descriptive framework
4.1 Introduction <\/td>\n<\/tr>\n
12<\/td>\n4.2 Criteria
4.3 Descriptive framework <\/td>\n<\/tr>\n
14<\/td>\n5 Uses of performance indicators
5.1 Background
5.2 Selection of performance indicators <\/td>\n<\/tr>\n
15<\/td>\n5.3 Limitations <\/td>\n<\/tr>\n
16<\/td>\n6 Maintenance of this International Standard <\/td>\n<\/tr>\n
17<\/td>\n(normative) List of performance indicators for libraries
(normative) List of performance indicators for libraries <\/td>\n<\/tr>\n
19<\/td>\n(normative) Descriptions of performance indicators
(normative) Descriptions of performance indicators
User perception
General <\/td>\n<\/tr>\n
20<\/td>\nPublic services
General <\/td>\n<\/tr>\n
25<\/td>\nProviding documents <\/td>\n<\/tr>\n
36<\/td>\nRetrieving documents <\/td>\n<\/tr>\n
38<\/td>\nLending documents <\/td>\n<\/tr>\n
43<\/td>\nDocument delivery from external sources <\/td>\n<\/tr>\n
45<\/td>\nEnquiry and reference services <\/td>\n<\/tr>\n
46<\/td>\nInformation searching <\/td>\n<\/tr>\n
49<\/td>\nUser education
Facilities <\/td>\n<\/tr>\n
53<\/td>\nTechnical services
Acquiring documents <\/td>\n<\/tr>\n
54<\/td>\nProcessing documents <\/td>\n<\/tr>\n
56<\/td>\nCataloguing <\/td>\n<\/tr>\n
57<\/td>\nPromotion of services
User Services
User Services Staff per Capita <\/td>\n<\/tr>\n
61<\/td>\n(informative) Bibliography
(informative) Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Information and documentation. Library performance indicators<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2003<\/td>\n64<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":346317,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[2641],"product_tag":[],"class_list":{"0":"post-346308","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bsi","8":"first","9":"instock","10":"sold-individually","11":"shipping-taxable","12":"purchasable","13":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/346308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/346317"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=346308"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=346308"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=346308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}