{"id":356209,"date":"2024-10-20T01:11:27","date_gmt":"2024-10-20T01:11:27","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-16355-42017\/"},"modified":"2024-10-26T01:33:07","modified_gmt":"2024-10-26T01:33:07","slug":"bs-iso-16355-42017","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-16355-42017\/","title":{"rendered":"BS ISO 16355-4:2017"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
6<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions 4 Basic concepts of QFD 5 Integration of VOC and VOS analysis and product development methods 5.1 QFD support for product development methods <\/td>\n<\/tr>\n | ||||||
10<\/td>\n | 5.2 Flow of product development with VOC and VOS analysis 5.2.1 Organization of the VOC and VOS analysis 5.2.2 Outline of VOC and VOS analysis 6 Types of QFD projects 7 VOC and VOS analysis team membership 7.1 VOC and VOS analysis uses cross-functional teams 7.2 Core team membership 7.3 Subject matter experts 7.4 VOC and VOS analysis team leadership <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | 8 Seven management and planning tools 9 Analysis of the voice of customer (VOC) or voice of stakeholder (VOS) 9.1 General 9.1.1 Benefits of VOC and VOS analysis <\/td>\n<\/tr>\n | ||||||
12<\/td>\n | 9.1.2 Sources of VOC and VOS <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 9.1.3 Information contained in VOC and VOS <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | 9.2 Translating VOC and VOS into customer needs 9.2.1 General 9.2.2 Verbal translation 9.2.3 Cause-to-effect diagram <\/td>\n<\/tr>\n | ||||||
17<\/td>\n | 9.2.4 Customer voice table <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 10 Structuring information sets 10.1 General 10.2 Affinity diagram 10.2.1 General 10.2.2 Steps to make an affinity diagram <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 10.3 Hierarchy diagram 10.3.1 General <\/td>\n<\/tr>\n | ||||||
20<\/td>\n | 10.3.2 Steps to make a hierarchy diagram <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 11 Prioritization 11.1 General <\/td>\n<\/tr>\n | ||||||
22<\/td>\n | 11.2 Applying AHP to customer needs <\/td>\n<\/tr>\n | ||||||
23<\/td>\n | 11.3 Steps to AHP using a spreadsheet <\/td>\n<\/tr>\n | ||||||
24<\/td>\n | 11.4 AHP survey format for customer needs prioritization <\/td>\n<\/tr>\n | ||||||
25<\/td>\n | 11.5 Sample size for customer needs prioritization <\/td>\n<\/tr>\n | ||||||
26<\/td>\n | 11.6 Applying AHP to a customer needs hierarchy <\/td>\n<\/tr>\n | ||||||
27<\/td>\n | 11.7 Analytic network process (ANP), fuzzy AHP, and fuzzy ANP 12 Quantification 12.1 General <\/td>\n<\/tr>\n | ||||||
28<\/td>\n | 12.2 Quality planning table <\/td>\n<\/tr>\n | ||||||
33<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Applications of statistical and related methods to new technology and product development process – Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder<\/b><\/p>\n |