{"id":460371,"date":"2024-10-20T10:09:25","date_gmt":"2024-10-20T10:09:25","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-56652024\/"},"modified":"2024-10-26T18:46:35","modified_gmt":"2024-10-26T18:46:35","slug":"bs-iso-56652024","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-56652024\/","title":{"rendered":"BS ISO 5665:2024"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
---|---|---|---|---|---|---|---|
2<\/td>\n | undefined <\/td>\n<\/tr>\n | ||||||
6<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
7<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
9<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
11<\/td>\n | 4 Principles of consumer incident investigation 4.1 General <\/td>\n<\/tr>\n | ||||||
13<\/td>\n | 4.2 Objective 4.3 Mission 4.4 Incident investigation organization and incident investigation team characteristics 4.4.1 General 4.4.2 Independence <\/td>\n<\/tr>\n | ||||||
14<\/td>\n | 4.4.3 Impartiality 4.4.4 Expertise 4.4.5 Resources 4.5 Respect for victims and victims\u2019 families <\/td>\n<\/tr>\n | ||||||
15<\/td>\n | 5 Incidents to be investigated <\/td>\n<\/tr>\n | ||||||
16<\/td>\n | 6 Conducting an incident investigation 6.1 Terms of reference 6.2 Investigation flow 6.3 Forming an incident investigation team 6.3.1 General <\/td>\n<\/tr>\n | ||||||
17<\/td>\n | 6.3.2 Expertise and skills of incident investigation team members 6.3.3 Conflicts of interest 6.3.4 Documentation <\/td>\n<\/tr>\n | ||||||
18<\/td>\n | 6.4 Creating an incident investigation plan 6.5 Initial investigation and data collection 6.5.1 Scene management <\/td>\n<\/tr>\n | ||||||
19<\/td>\n | 6.5.2 Data collection <\/td>\n<\/tr>\n | ||||||
20<\/td>\n | 6.5.3 Data validation 6.5.4 Experiments <\/td>\n<\/tr>\n | ||||||
21<\/td>\n | 6.6 Cause and factor analysis 6.6.1 Perspectives on cause and factor analysis <\/td>\n<\/tr>\n | ||||||
22<\/td>\n | 6.6.2 Cause and factor analysis techniques <\/td>\n<\/tr>\n | ||||||
23<\/td>\n | 6.7 Risk reduction measures to prevent recurrence 6.8 Incident investigation report 6.8.1 General 6.8.2 Structure of the incident investigation report <\/td>\n<\/tr>\n | ||||||
24<\/td>\n | 7 Follow-up on recommendations <\/td>\n<\/tr>\n | ||||||
25<\/td>\n | Annex A (informative) Factor analysis methods <\/td>\n<\/tr>\n | ||||||
33<\/td>\n | Annex B (informative) Root cause analysis method <\/td>\n<\/tr>\n | ||||||
37<\/td>\n | Annex C (informative) Example of a scene risk assessment <\/td>\n<\/tr>\n | ||||||
41<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Consumer incident investigation. Requirements and guidance<\/b><\/p>\n |