{"id":634117,"date":"2024-11-06T00:46:04","date_gmt":"2024-11-06T00:46:04","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/iso-iec-20000-22019\/"},"modified":"2024-11-06T00:46:04","modified_gmt":"2024-11-06T00:46:04","slug":"iso-iec-20000-22019","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/iso\/iso-iec-20000-22019\/","title":{"rendered":"ISO\/IEC 20000-2:2019"},"content":{"rendered":"<p>Le pr\u00e9sent document fournit des lignes directrices concernant l&#039;application d&#039;un syst\u00e8me de management des services (SMS) bas\u00e9 sur l&#039;ISO\/IEC 20000-1. Il fournit des exemples et des recommandations pour permettre aux organismes d&#039;interpr\u00e9ter et d&#039;appliquer l&#039;ISO\/IEC 20000-1, y compris des r\u00e9f\u00e9rences \u00e0 d&#039;autres parties de l&#039;ISO\/IEC 20000 et \u00e0 d&#039;autres normes appropri\u00e9es.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><b>Technologies de l&#8217;information \u2014 Gestion des services \u2014 Partie 2: Directives relatives \u00e0 l&#8217;application des syst\u00e8mes de management des services<\/b><\/p>\n<table style=\"width: 100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td>Published By<\/td>\n<td>Publication Date<\/td>\n<td>Number of Pages<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/pdfstandards.shop\/product-category\/publishers\/iso\/\"><b>ISO<\/b><\/a><\/td>\n<td>2019-08<\/td>\n<td>80<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":634131,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[81,655,2634],"product_tag":[],"class_list":{"0":"post-634117","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-080-99","7":"product_cat-35-020","8":"product_cat-iso","10":"first","11":"instock","12":"sold-individually","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/634117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/634131"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=634117"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=634117"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=634117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}