This document defines terms for the quality assessment of national libraries and specifies the following methods for the assessment:<\/p>\n
performance measurement, and<\/p>\n<\/li>\n
impact assessment.<\/p>\n<\/li>\n<\/ul>\n
The results of both methods are of special interest for comparison over time within the same library. Comparisons between libraries are possible if differences in the mandate, tasks and constituencies of the libraries are taken into account.<\/p>\n
Not all methods described in this document apply to all national libraries. Limitations of the applicability of individual methods are specified in the descriptions.<\/p>\n
This document is not intended to exclude the use of performance indicators or of methods for impact assessment not specified in it.<\/p>\n
This document does not cover web archiving, but refers to ISO\/TR 14873 for statistics and quality issues for this new task of national libraries.<\/p>\n
| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 2<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
| 8<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
| 9<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | 4 Quality assessment in national libraries 4.1 Mission and functions of national libraries 4.1.1 General <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | 4.1.2 Mission statement for national libraries 4.1.3 Core functions of national libraries <\/td>\n<\/tr>\n | ||||||
| 27<\/td>\n | 4.1.4 Additional functions of national libraries <\/td>\n<\/tr>\n | ||||||
| 28<\/td>\n | 4.2 Target groups of national libraries <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | 4.3 Quality criteria in national libraries 4.3.1 Quality criteria that apply to all types of libraries 4.3.2 Specific quality criteria for national libraries 4.4 Methods for quality assessment in national libraries <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | 5 Performance indicators for national libraries 5.1 General 5.2 Use of performance indicators 5.2.1 General 5.2.2 Selection of performance indicators <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | 5.2.3 Limitations of performance measurement 5.3 Criteria for performance indicators <\/td>\n<\/tr>\n | ||||||
| 32<\/td>\n | 5.4 Descriptive framework 5.4.1 General 5.4.2 Name 5.4.3 Background 5.4.4 Objective of the performance indicator 5.4.5 Definition of the performance indicator 5.4.6 Method(s) <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | 5.4.7 Interpretation and use of results 5.4.8 Source(s) 5.4.9 Examples and further reading (optional) 5.5 List of performance indicators for national libraries <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | 6 Impact assessment in national libraries 6.1 Overview 6.2 Definition and description of library impact 6.2.1 General 6.2.2 Definition of library impact 6.2.3 Effects of library impact <\/td>\n<\/tr>\n | ||||||
| 38<\/td>\n | 6.2.4 Challenges in assessing impact 6.2.5 Use of impact assessment results <\/td>\n<\/tr>\n | ||||||
| 39<\/td>\n | 6.3 Methods for assessing impact of national libraries 6.3.1 General 6.3.2 Inferred evidence <\/td>\n<\/tr>\n | ||||||
| 41<\/td>\n | 6.3.3 Observed evidence <\/td>\n<\/tr>\n | ||||||
| 42<\/td>\n | 6.3.4 Solicited evidence <\/td>\n<\/tr>\n | ||||||
| 44<\/td>\n | 6.3.5 Combined methods <\/td>\n<\/tr>\n | ||||||
| 45<\/td>\n | 6.4 Assessing the economic value of national libraries 6.4.1 General 6.4.2 Calculating the value of library benefits to users <\/td>\n<\/tr>\n | ||||||
| 48<\/td>\n | 6.4.3 Economic impact analysis 6.5 Assessing impact on a specified target population 6.5.1 General 6.5.2 Assessing impact on researchers <\/td>\n<\/tr>\n | ||||||
| 49<\/td>\n | 6.5.3 Assessing impact on educators and learners <\/td>\n<\/tr>\n | ||||||
| 51<\/td>\n | 6.5.4 Assessing impact on the general public <\/td>\n<\/tr>\n | ||||||
| 52<\/td>\n | 6.5.5 Assessing impact on the library and information network <\/td>\n<\/tr>\n | ||||||
| 53<\/td>\n | 6.5.6 Assessing impact on publishers and authors <\/td>\n<\/tr>\n | ||||||
| 54<\/td>\n | 6.5.7 Assessing impact on public administration <\/td>\n<\/tr>\n | ||||||
| 55<\/td>\n | 6.5.8 Assessing impact on business <\/td>\n<\/tr>\n | ||||||
| 58<\/td>\n | Annex A (normative) Description of performance indicators <\/td>\n<\/tr>\n | ||||||
| 130<\/td>\n | Annex B (informative) Examples of impact surveys <\/td>\n<\/tr>\n | ||||||
| 140<\/td>\n | Annex C (informative) Performance indicators in the structure of the balanced scorecard <\/td>\n<\/tr>\n | ||||||
| 142<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Information and documentation. Quality assessment for national libraries<\/b><\/p>\n |