BS 8477:2014
$142.49
Code of practice for customer service
Published By | Publication Date | Number of Pages |
BSI | 2014 | 28 |
Status | Confirmed |
---|---|
Pages | 28 |
Publication Date | 2014-01-31 |
Withdrawn Date | 2020-04-29 |
ISBN | 978 0 580 80543 1 |
Standard Number | BS 8477:2014 |
Title | Code of practice for customer service |
Descriptors | Delivery, Information exchange, Personnel, After-sales services, Commercial documents, Quality auditing, Consumer-supplier relations, Management, Ordering, Consumers, Quality management, Performance, Selling |
Publisher | BSI |
Committee | SVS/0 |
ICS Codes | 03.080.30 - Services for consumers |