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BSI PAS 43:2008

BSI PAS 43:2008

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Safe Working of Vehicle Breakdown, Recovery and Removal Operations. Management System Specification

Published By Publication Date Number of Pages
BSI 2008 44
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PDF Catalog

PDF Pages PDF Title
3 Contents
1 Scope 2
2 Normative references 2
3 Terms and definitions 2
4 General 4
5 Vehicles 5
6 Vehicle equipment 8
7 Personal safety or protective equipment and clothing 9
8 Premises 11
9 Technicians 12
10 Standard operating procedures 13
Annexes
Annex A (informative) Guidance on best practice for vehicle conspicuity 14
Annex B (normative) Vehicle equipment (see 6.1) 16
Annex C (normative) Training and health and safety for vehicle recovery operatives and technicians 20
Annex D (informative) Customer service 30
Annex E (informative) The Disability Discrimination Act 31
Annex F (normative) Carrying or moving infants or children in road recovery vehicles 34
Bibliography 35
List of tables
Table 1 – Table showing the relationship between the recommendations of The SURVIVE Report and the requirements and recommendations of PAS 43 1
Table B.1 – Table showing equipment to be carried on breakdown vehicles 16
Table B.2 – Table showing equipment to be carried on recovery/removal vehicles 18
Table C.1 – Induction programme 21
Table C.2 – Light vehicle recovery operator 27
Table C.3 – Motorcycle recovery operator 27
Table C.4 – Heavy vehicle recovery operator 28
Table C.5 – Minimum compatible qualifications for technicians to operate recovery equipment 29
4 Foreword
7 Introduction
Table 1 Table showing the relationship between the recommendations of The SURVIVE Report and the requirements and recommendations of PAS 43
8 1 Scope
b) the training and behaviour of road recovery technicians (see Clause 9 and Annex C);
c) the use of personal protective equipment (PPE) by road recovery technicians (see Clause 7);
d) the maintenance and organization of road recovery operators’ premises (see Clause 8);
e) the effective implementation and maintenance of standard operating procedures (see Clause 10).
2 Normative references
3 Terms and definitions
3.1 breakdown
3.2 casualty vehicle
9 3.3 competent person
3.4 employer
3.5 management
3.6 organization
3.7 recovery
3.8 removal
3.9 road recovery operator
3.10 road recovery vehicle
3.11 risk assessment
3.12 running lane
10 3.13 safe side
3.14 safe working load (SWL)
3.15 technician
3.16 working load limit (WLL)
4 General
4.1 Insurance
a) premises;
b) vehicles;
c) customers’ vehicles and property;
d) personal injury;
e) public liability;
f) employers’ liability.
4.2 Environmental considerations
a) ensure that road recovery vehicles are used for operational and business purposes only;
b) ensure all waste products are effectively captured, securely stored, recycled or disposed of appropriately;
c) give regard to the need to select vehicles which minimize the emissions of pollutants and greenhouse gases.
11 4.3 Agreements with public sector bodies, Highways Agency or the Police Service
5 Vehicles
5.1 General inspection requirements
a) fit for their intended use (including adequate payload and weight distribution);
b) inspected in accordance with the Department for Transport requirements (see Note 1);
c) serviced in accordance with the vehicle and equipment manufacturers’ requirements and recommendations.
12 5.2 Technicians
5.3 Cleanliness and tidiness
13 5.4 Seat belts
5.5 Working lights
5.6 Emergency warning lights
5.7 Company details
14 5.8 Livery
5.9 Towing equipment
6 Vehicle equipment
6.1 General
15 6.2 Technicians’ responsibilities
6.3 Vehicle lifting equipment including winches and winch ropes
6.4 Communication system
7 Personal safety or protective equipment and clothing
7.1 General
16 7.2 Essential safety and protective personal equipment and clothing
a) highly visible reflective clothing and clothing in accordance with Clause 2 and Clause 7.4a), apart from whilst driving or working indoors;
b) safety footwear;
c) uniform or overall bearing the identity of the organization.
7.3 Additional safety and protective equipment and clothing
a) eye protection;
b) safety gloves;
c) safety headwear, e.g. hard hats or bump caps;
d) ear defenders.
7.4 Personal Protective Equipment (PPE)
a) High-visibility garments and accessories for use on the highway shall conform to BS EN 471 Class 3 as a minimum standard;
b) Personal eye protection shall conform to BS EN 166;
c) Footwear shall conform to BS EN ISO 20345;
d) Protective gloves shall conform to BS EN 388;
e) Safety helmets shall conform to BS EN 397;
f) Ear defenders shall conform to BS EN 352-1.
17 7.5 Situations involving hazardous chemicals or dangerous substances
a) vehicles designated for their carriage under the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR) [10];
b) smaller, but potentially dangerous, quantities carried in other commercial or private vehicles;
c) situations arising as a result of accidents to or fires in casualty vehicles;
d) vehicle batteries;
e) vehicle fuel tanks;
f) airbags.
8 Premises
8.1 Suitability
8.2 Company trading name
8.3 Maintenance and facilities
a) sufficient secure parking and/or storage on site for the customers’ vehicles and personal effects;
b) waiting room facilities with suitable seating arrangements;
c) a telephone available for customer use;
d) a drinks facility;
e) cloakroom/toilet facilities, which shall be available and kept clean.
18 9 Technicians
19 10 Standard operating procedures
20 Annex A (informative) Guidance on best practice for vehicle conspicuity
A.1 Acknowledgements
A.2 Introduction
A.3 Factors improving road recovery vehicle conspicuity
A.3.1 Colour
A.3.2 Shape
22 Annex B (normative) Vehicle equipment (see 6.1)
B.1 Breakdown vehicles
Table B.1 Table showing equipment to be carried on breakdown vehicles
23 a) axle supports (minimum of 2);
b) if the breakdown vehicle is carrying towing equipment (e.g. tow pole, “A” frame, towing dolly, etc.) and the technician is in…
c) it is recommended that spill mats or absorbent granules/materials are carried in order to help remove spillages from the carriageway. Any materials so used should be removed and disposed of in accordance with environmental legislation.
24 B.2 Recovery/removal vehicles
Table B.2 Table showing equipment to be carried on recovery/removal vehicles
25 a) HazChem/ADR Charts;
b) axle supports (minimum of 2);
c) if the recovery/removal vehicle is carrying towing equipment (e.g. tow pole, “A” frame, towing dolly, etc.) and the technicia…
d) loading/working lights;
e) 6 ° reflective traffic cones, minimum of 450 mm high (for personal protection use only);
f) 2 ° G80 chains 10 mm ° 3 m, with stamped SWL;
g) 2 ° G80 chains 16 mm ° 3 m, with stamped SWL;
h) 2 ° 3 tonne (minimum) shackles, with stamped SWL;
i) 2 ° 8 tonne (minimum) shackles, with stamped SWL;
j) 2 ° 12 tonne (minimum) shackles, with stamped SWL;
k) 2 ° lifting strops, 150 mm ° 3 m minimum length, with 6 tonne SWL;
l) 2 ° nylon strops, 310 mm ° 7 m with 12 tonne SWL;
m) 1 ° snatch block per winch, with stamped SWL;
n) trolley jack, minimum 1.5 tonne;
o) bottle jack, minimum 10 tonne (commercial);
p) sledgehammer;
q) crowbar;
r) bolt cutters;
s) copper mallet;
t) dolly wheels;
u) set of skates or equivalent;
v) tow pole and adaptors, with stamped capacity;
w) stamped compatible chains and distance frame;
x) air lines and suzies, with fittings;
y) packing timber;
z) earthing lead and spike.
26 Annex C (normative) Training and health and safety for vehicle recovery operatives and technicians
C.1 Requirements for induction training (see 9.3)
C.1.1 Administration
C.2 Content of induction training programme
C.2.1 Introduction
27 Table C.1 Induction programme
C.3 Technician training
C.3.1 General
C.3.2 Recommended minimum requirements
28 C.3.3 Vehicle and equipment condition
C.3.4 Personal protective equipment and safety related equipment
29 C.3.5 Working at the roadside – Prior to arrival
a) Technicians shall anticipate the location of the breakdown and act appropriately.
b) If the breakdown is on a dual carriageway or a motorway, then lane one shall be selected (on a motorway the hard shoulder shall be used) in plenty of time.
c) Well in advance of the breakdown the technician shall indicate left, and switch on beacons and hazard warning lights before stopping in the appropriate fend position.
30 C.3.6 Working at the roadside – At the scene (workplace)
a) safe systems of work and working practices;
b) use of warning equipment;
c) use of protective equipment;
d) positioning of vehicles and persons;
e) removal of vehicles and persons to a place of safety.
31 C.3.7 Working at the roadside – General
32 C.3.8 Working at the roadside – Particular vehicle hazards
C.4 Care of the customer
33 C.5 National training and assessment for technicians
Table C.2 Light vehicle recovery operator
Table C.3 Motorcycle recovery operator
34 Table C.4 Heavy vehicle recovery operator
35 Table C.5 Minimum compatible qualifications for technicians to operate recovery equipment 15)
36 Annex D (informative) Customer service
D.1 Introduction
D.2 Minimum standards of customer service
37 Annex E (informative) The Disability Discrimination Act
E.1 Overview
38 E.2 Prevention of disability discrimination
E.2.1 General
E.2.2 Disability discrimination policy
E.2.3 Staff training
a) provide disability awareness and disability etiquette training to all staff, including those who do not have direct contact with the public;
b) instruct staff that their obligations under the Act extend to everyone who falls within the definition of “disability” and not just to those who appear to be disabled and inform staff that it is unlawful to discriminate against disabled people;
c) train staff to understand the organization’s policy towards disabled people, their legal obligations and the duty of reasonable adjustments;
d) provide regular training to staff and, where appropriate, refresher training to cover for procedural changes;
e) train staff to enquire if special needs are required by the customer rather than acting upon assumptions;
f) instruct staff not to attempt to make a judgement as to whether a particular individual falls within the statutory definition, but that they should focus instead on meeting the needs of each customer.
39 E.3 Customers
a) have a customer complaints procedure, which is easy for disabled people to use;
b) consult with disabled customers, disabled staff and disability organisations;
c) regularly review whether the organization’s services are accessible to disabled people;
d) regularly review the effectiveness of procedural changes made for disabled people and act on the findings of these reviews.
E.4 Disability Discrimination Act
40 Annex F (normative) Carrying or moving infants or children in road recovery vehicles
a) Children under 3 years of age:
b) Children over 3 years of age and under 135 cm tall, or under 12 years of age:
c) Children over 135 cm tall or aged either 12 or 13 years of age:
d) Passengers over 14 years of age:
41 Bibliography
[1] Management of Health and Safety at Work Regulations 1999. London, The Stationery Office.
[2] Road Vehicles (Construction and Use) Regulations 1986. London, The Stationery Office.
[3] Motor Vehicles (Wearing of Seat Belts) Regulations 1993. London, The Stationery Office.
[4] Road Vehicles Lighting Regulations 1989. London, The Stationery Office.
[5] Economic Commission for Europe (ECE) Regulation 65 on Special Warning Lamps. Transport Division of the United Nations.
[6] Provision and Use of Work Equipment Regulations 1998. London, The Stationery Office.
[7] Lifting Operations and Lifting Equipment Regulations 1998. London, The Stationery Office.
[8] Personal Protective Equipment at Work Regulations 1992. London, The Stationery Office.
[9] Control of Substances Hazardous to Health Regulations 2002. London, The Stationery Office.
[10] European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR). London, The Stationery Office.
[11] Disability Discrimination Regulations (Transport Vehicles) 2006. London, The Stationery Office.
[12] Working Time Regulations 1998. London, The Stationery Office.
[13] Disability Discrimination Act 1995. London, The Stationery Office.
[14] Road Traffic Act 1988. London, The Stationery Office.
[15] Guide to Maintaining Roadworthiness – Commercial Goods and Passenger Carrying Vehicles 2006. London, The Stationery Office.
42 [16] Life on the Edge series of videos. West Drayton, The Institute of Vehicle Recovery.
[17] Car Servicing and Repairs, August 2000 [Online], Office of Fair Trading.http://www.oft.gov.uk/News/Publications/ Leaflet+Ordering.htm

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