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BS EN 16710-2:2016

$167.15

Ergonomics methods – A methodology for work analysis to support design

Published By Publication Date Number of Pages
BSI 2016 44
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This European Standard describes a procedure for analysing human activity in relation to specifying and refining the human component in the design or redesign of machinery and work systems.

NOTE 1

The ergonomics methodology described in this European Standard could also be applied to the design or redesign of products and non-work systems.

This European Standard is intended to assist project leaders in implementing human and physical resources, methods and schedules as well as in preparing the documents necessary to meeting related requirements.

The ergonomics methodology described can be applied to all different stages in design projects from the earliest concept to the final “prototype” or “mock-up”, whatever the industrial field or sector.

The objective of this European Standard is to achieve a solution that takes into account as many situations as possible which all users – including operators, maintenance staff and installers, may encounter. This will ultimately allow improved usability of the machinery and more robust technical solutions, combined with significantly greater system resilience, user autonomy and accessibility.

NOTE 2

Examples of the application of the methodology described in this European Standard are provided in Annex A.

PDF Catalog

PDF Pages PDF Title
4 Contents Page
7 European foreword
8 Introduction
9 1 Scope
2 Terms and definitions
10 3 General requirements in specifying the human components
3.1 User experience and resultant activity
11 3.2 Limitations of the scientific and technical knowledge provided by existing ergonomics standards
4 Fundamentals
4.1 Participatory approach
12 Figure 1 — Organisational structure of steering committee and working groups
4.2 Work analysis
13 5 Elements of methodology
5.1 Analysis of overall work situation components
Figure 2 — Overall work situation
14 5.2 The “activity-focused work system”
Figure 3 — The “activity focused work system”
15 5.3 Principles of work activity analysis
5.3.1 General
16 5.3.2 Observation
5.3.3 Description
5.3.4 Interpretation
17 5.4 Knowledge validation process
18 Figure 4 — Iterative process for producing ergonomic specifications
6 The work activity in the design process
19 7 Recording the process and reporting the outcomes
7.1 Traceability
7.2 Assessment outcome and validation
7.3 Assessment report
20 8 Coherence with other standards
21 Annex A (informative) Example of requirements specification to be integrated into tender submission for ergonomics design for work equipment
A.1 General
A.2 Example specifications
A.2.1 EC marking
A.2.2 Expected performance in terms of:
22 A.2.3 Technological options
23 A.2.4 Resources
A.2.5 Means
26 A.2.6 Operating instructions
A.2.7 Transport, delivery
A.2.8 Unloading
27 A.2.9 Location and installation
A.2.10 Installation, acceptance and commissioning
A.2.11 General conditions
28 Annex B (informative) Some techniques used for work analysis in an ergonomic approach
B.1 General
29 B.2 Analysis techniques (tools) based on objective data
B.2.1 Review of documents
B.2.1.1 General
B.2.1.2 The organization chart
B.2.1.3 The flow chart
B.2.1.4 Plans and Drawings
30 B.2.1.5 Statistical Indicators
B.2.2 Metrology
B.2.2.1 General
31 B.2.2.2 Measurement and evaluation of the physical environment
B.2.2.3 Measurement and evaluation of the effects of physical demands
32 B.2.3 Observe a work situation
B.2.3.1 General and conditions
33 B.2.3.2 When to observe? The right choice of moment
B.2.3.2.1 General
B.2.3.2.2 What and how to observe?
B.2.3.3 Different observation modes
B.2.3.3.1 Preliminary overall observation
34 B.2.3.3.2 Systematic detailed observation (direct and indirect)
B.2.3.4 Observation of simulated conditions
B.3 Technical analysis using subjective data
B.3.1 Analysis by Questionnaire (survey)
35 B.3.2 Question by interview
B.3.2.1 Why conduct an interview?
B.3.2.2 What question/interview?
B.3.2.3 The timing of the interview
36 B.3.3 The interview techniques
B.3.3.1 Confrontation
B.3.3.2 The structured interview
B.3.3.3 The semi-structured interview
B.3.3.4 The non-directive (open) interview
38 Annex C (informative) The approach and ergonomic analysis applied to design: Stages and processes
40 Figure C.1 — Example of Flow chart of ergonomic approach design centred on human activities analysis
41 Bibliography
BS EN 16710-2:2016
$167.15