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BS EN ISO 17100:2015+A1:2017:2018 Edition

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Translation services. Requirements for translation services

Published By Publication Date Number of Pages
BSI 2018 28
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This International Standard provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.

Application of this International Standard also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to this International Standard and the capability of its processes and resources to deliver a translation service that will meet the client’s and other applicable specifications.

Applicable specifications can include those of the client, of the TSP itself, and of any relevant industry codes, best-practice guides, or legislation.

The use of raw output from machine translation plus post-editing is outside the scope of this International Standard.

This International Standard does not apply to interpreting services.

PDF Catalog

PDF Pages PDF Title
2 National foreword
4 European foreword
Anchor 2
Foreword to amendment A1
7 Foreword
8 Introduction
9 1 Scope
2 Terms and definitions
2.1 Concepts related to translation and translation services
10 2.2 Concepts related to translation workflow and technology
11 2.3 Concepts related to language and content
12 2.4 Concepts related to the people involved in translation services
13 2.5 Concepts related to control of the translation service process
3 Resources
3.1 Human resources
3.1.1 General
3.1.2 Responsibility for sub-contracted tasks
14 3.1.3 Professional competences of translators
3.1.4 Translator qualifications
3.1.5 Professional competences of revisers
3.1.6 Professional competences of reviewers
3.1.7 Competence of translation project managers
15 3.1.8 Recording regular maintenance and updating of required competences
3.2 Technical and technological resources
4 Pre-production processes and activities
4.1 General
4.2 Enquiry and feasibility
4.3 Quotation
4.4 Client-TSP agreement
16 4.5 Handling of project-related client information
4.6 Project preparation
4.6.1 Administrative activities
4.6.2 Technical aspects of project preparation
4.6.3 Linguistic specification
17 5 Production process
5.1 General
5.2 Translation service project management
18 5.3 Translation process
5.3.1 Translation
5.3.2 Check
5.3.3 Revision
19 5.3.4 Review
5.3.5 Proofreading
5.3.6 Final verification and release
6 Post-production processes
6.1 Feedback
6.2 Closing administration
20 Annex A (informative) ISO 17100 Translation workflow
21 Annex B (informative) Agreements and project specifications
23 Annex C (informative) Project registration and reporting
24 Annex D (informative) Pre-production tasks
25 Annex E (informative) Translation technology
26 Annex F (informative) Non-exhaustive list of value added services
27 Bibliography
BS EN ISO 17100:2015+A1:2017
$142.49