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BS EN ISO 9000:2000

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Quality management systems. Fundamentals and vocabulary

Published By Publication Date Number of Pages
BSI 2000 40
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Describes the fundamentals of quality management systems and defines the terms used in the ISO 9000 series of standards.

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PDF Pages PDF Title
5 Quality management systems�— Fundamentals and vocabulary
7 Contents Page
8 Foreword
9 Introduction
0.1��� General
0.2��� Quality management principles
11 Quality management systems�— Fundamentals and vocabulary
1��� Scope
2��� Fundamentals of quality management systems
2.1��� Rationale for quality management systems
2.2��� Requirements for quality management systems and requirements for products
12 2.3��� Quality management systems approach
2.4��� The process approach
2.5��� Quality policy and quality objectives
13 2.6��� Role of top management within the quality management system
14 2.7��� Documentation
2.7.1��� Value of documentation
2.7.2��� Types of document used in quality management systems
2.8��� Evaluating quality management systems
2.8.1��� Evaluating processes within the quality management system
15 2.8.2��� Auditing the quality management system
2.8.3��� Reviewing the quality management system
2.8.4��� Self-assessment
2.9��� Continual improvement
16 2.10��� Role of statistical techniques
2.11��� Quality management systems and other management system focuses
2.12��� Relationship between quality management systems and excellence models
17 3��� Terms and definitions
29 Methodology used in the development of the vocabulary
A.1��� Introduction
A.2��� Content of a vocabulary entry and the substitution rule
A.3��� Concept relationships and their graphical representation
A.3.1��� General
A.3.2��� Generic relation
30 A.3.3��� Partitive relation
A.3.4��� Associative relation
31 A.4��� Concept diagrams
38 Bibliography
BS EN ISO 9000:2000
$50.69