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BS ISO 22395:2018

$102.76

Security and resilience. Community resilience. Guidelines for supporting vulnerable persons in an emergency

Published By Publication Date Number of Pages
BSI 2018 20
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This document gives guidelines for organizations to identify, involve, communicate with and support individuals who are the most vulnerable to natural and human-induced (both intentional and unintentional) emergencies. It also includes guidelines for continually improving the provision of support to vulnerable persons in an emergency.

It is intended for use by organizations with the responsibility for, or involvement in, part or all of the planning for working with vulnerable persons in an emergency.

It is applicable to all types and sizes of organizations involved in emergency preparation, response and recovery activities, such as local, regional and national governments; statutory bodies; international and non-governmental organizations; businesses; and public and community groups.

The focus of this document is on vulnerable individuals and their needs in relation to an emergency.

PDF Catalog

PDF Pages PDF Title
2 National foreword
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Identifying vulnerable persons in an emergency
4.1 General
4.2 Identifying types of vulnerabilities
11 4.3 Identifying vulnerable persons
4.4 Identifying how vulnerable persons can assist others
4.5 Establishing information sharing arrangements
12 5 Communicating with vulnerable persons in an emergency
5.1 General
5.2 Communicating information for vulnerable persons before, during and after an emergency
13 5.3 Understanding the limitations of different media in communicating with vulnerable persons
5.4 Providing awareness, skills and knowledge on how to work with vulnerable persons
5.5 Making vulnerable persons aware of preparations made by the organization
14 5.6 Providing information on how vulnerable persons can prepare themselves
5.7 Providing information during an emergency on how vulnerable persons can respond
6 Providing support for vulnerable persons in an emergency
6.1 General
15 6.2 Providing practical support to vulnerable persons
6.3 Providing physiological support to vulnerable persons
16 6.4 Providing psychosocial support to vulnerable persons
6.5 Offering practical support to travel away from the affected area
6.6 Determining emergency sheltering needs for vulnerable persons
17 7 Implementing, reviewing and improving
7.1 General
7.2 Implementing a plan for supporting vulnerable persons
7.3 Reviewing and improving the plan
18 Bibliography
BS ISO 22395:2018
$102.76